Are you aware of how much it costs businesses – including Insurance and Financial industry companies – when there is conflict in the air?
- A CPP Inc.(publishers of the Myers-Briggs Assessment and the Thomas-Kilmann Conflict Mode Instrument) study on workplace conflict employees spent 2.8 hours per week dealing with conflict. This amounts to approximately $359 billion in paid hours or the equivalent of 385 million working days.
- Replacing an employee will cost you 150% to 200% more than that employee’s salary and benefits. This means that losing even a mid-level employee making $30,000 a year could cost your company $70,000 or more to replace.
- Productivity losses related to personal and family health problems cost U.S. employers $1,685 per employee per year, or $225.8 billion annually. (Stewart et al., 2003)
- $700,000 is the average jury award in wrongful termination lawsuits.
- The typical Manager spends 25-40% of his or her time dealing with workplace conflicts. That’s 1-2 days of every work week.
It’s, without a doubt, a worthwhile investment to learn simple ways to AVOID this type of internal strife!
In Joan’s Expert Session, you’ll learn:
- Instant fixes that make finding solutions easily so relationships get fixed positively
- Surefire tips that stop the fighting, fix tough teams, abrasive leaders and “problem people”
- Things you already know and can use to fix frustration and anger like a pro
- Conflict confidence in just 1 easy step – confronting the tough issues, people and projects even if you’re a conflict avoider